Terms and Conditions - Flat Clearance Kensington
Welcome to Flat Clearance Kensington. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms.
1. Introduction
Flat Clearance Kensington provides professional clearance services for flats and apartments in the Kensington area. These terms outline the rules and regulations for the use of our services.
2. Definitions
- Client: Any individual or entity utilizing our clearance services.
- Services: The flat clearance services provided by Flat Clearance Kensington.
- Agreement: These Terms and Conditions.
3. Acceptance of Terms
By hiring Flat Clearance Kensington, you agree to adhere to these Terms and Conditions. If you do not agree, please refrain from using our services.
4. Services Provided
We offer comprehensive flat clearance services, including but not limited to:
- Removal of unwanted items
- Cleaning and tidying of premises
- Waste disposal and recycling
4.1 Scope of Work
Our team will assess the property and provide a detailed plan outlining the tasks to be performed. Any additional services requested will be subject to separate agreements.
5. Booking and Scheduling
Clients must book our services at least 48 hours in advance. We strive to accommodate all scheduling requests, but availability cannot be guaranteed.
6. Payment Terms
Payment for services is due upon completion of the clearance. We accept various payment methods, including cash, credit card, and bank transfers.
6.1 Pricing
Our pricing is competitive and based on the volume of items to be cleared, the complexity of the job, and the time required. A detailed quote will be provided after the initial assessment.
6.2 Late Payments
Invoices are due within 14 days of receipt. Late payments may incur additional charges as specified in the invoice.
7. Cancellation Policy
Clients may cancel their booking up to 24 hours before the scheduled service without penalty. Cancellations made within 24 hours may be subject to a cancellation fee.
8. Liability
Flat Clearance Kensington is not liable for any damages or losses incurred during the clearance process, except in cases of gross negligence or intentional misconduct.
8.1 Insurance
We carry comprehensive insurance to cover any potential damages caused during our services. Clients are encouraged to notify us immediately if any issues arise.
9. Client Responsibilities
Clients must ensure that all items to be cleared are accessible and that clear instructions are provided regarding any specific handling or disposal requirements.
10. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the booking and clearance process will be handled in accordance with our Privacy Policy.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Kensington.
12. Amendments
Flat Clearance Kensington reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes.
13. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between Flat Clearance Kensington and the Client regarding the use of our services and supersede all prior agreements and understandings.
15. Acceptance of Electronic Communications
By using our services, you consent to receiving electronic communications from Flat Clearance Kensington, including scheduling confirmations and invoices.
16. Force Majeure
Flat Clearance Kensington shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, acts of government, or other unforeseen events.
16.1 Notification
In the event of a force majeure situation, we will notify the client as soon as possible and make reasonable efforts to reschedule the services.
17. Feedback and Complaints
We value your feedback and strive to improve our services continuously. If you have any complaints or suggestions, please contact us promptly.
18. Independent Contractors
All personnel provided by Flat Clearance Kensington are independent contractors. Nothing in these Terms and Conditions creates a partnership, agency, or employment relationship.
19. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the engagement.
19.1 Data Protection
We comply with all applicable data protection laws and regulations. Your personal data will be processed in accordance with our Privacy Policy.
20. Intellectual Property
All intellectual property rights related to our services and materials remain the property of Flat Clearance Kensington.
21. Waiver
Failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or any other provision.
22. Assignment
The Client may not assign or transfer any rights or obligations under these Terms and Conditions without the prior written consent of Flat Clearance Kensington.
23. Notices
All notices under these Terms and Conditions must be in writing and delivered to Flat Clearance Kensington's registered address.
23.1 Electronic Notices
Clients agree to receive notices electronically, and such notices will be considered effective upon transmission.
24. Third-Party Services
Our services may involve third-party providers for waste disposal and recycling. We ensure that all third parties comply with relevant regulations and standards.
25. Dispute Resolution
In the event of a dispute, both parties agree to seek mediation before pursuing legal action.
25.1 Arbitration
If mediation fails, the dispute will be resolved through binding arbitration in accordance with the rules of the relevant arbitration body.
26. Indemnification
The Client agrees to indemnify and hold harmless Flat Clearance Kensington from any claims, damages, or expenses arising from the use of our services.
26.1 Limitation of Liability
Our liability is limited to the total amount paid by the Client for the services rendered.
27. Compliance with Laws
Both parties agree to comply with all applicable laws and regulations related to the performance of these Terms and Conditions.
28. No Guarantee of Availability
While we strive to provide services as scheduled, we cannot guarantee availability at all times due to unforeseen circumstances.
28.1 Rescheduling
In cases where we are unable to provide services as planned, we will work with the Client to reschedule at the earliest convenience.
29. Environmental Responsibility
Flat Clearance Kensington is committed to environmentally responsible disposal practices, including recycling and minimizing waste.
29.1 Sustainable Practices
We prioritize the reuse and recycling of materials whenever possible to reduce environmental impact.
30. Final Provisions
These Terms and Conditions represent the complete understanding between the Client and Flat Clearance Kensington regarding the services provided and supersede all prior discussions or agreements.
Thank you for choosing Flat Clearance Kensington. We look forward to serving you with excellence.